Restaurant SOP Development Consulting
We help you build the systems that run your restaurant, so you don't have to
A comprehensive documentation of your unique processes to ensure consistency
You’re constantly putting out fires. One night, service is seamless; the next, it’s chaos. Your best bartender is the only one who knows how to prep the syrups, your newest server is giving guests the wrong information, and you’re tired of repeating the same instructions over and over. You know how things should be done, but you can’t be everywhere at once.
We understand that frustration. As restaurant operators, we know that consistency is the backbone of a successful business. Our SOP Development service is designed to capture your unique operational magic and translate it into a clear, repeatable playbook that empowers your staff to execute flawlessly, even when you’re not there.
From Constant Firefighting to Consistent Excellence
Inconsistent execution is costing you more than just your sanity—it’s costing you money in wasted product, inefficient labor, and a shaky guest experience. When processes live only in your head or with a few key employees, your business is vulnerable. Training is a nightmare, quality control is a guessing game, and you’re chained to the day-to-day operations.
Our SOP Development service is the solution. We work with you to document every critical process in your restaurant, from the steps of service to the secret of your signature sauce. We replace tribal knowledge and operational guesswork with a clear, documented framework that becomes the single source of truth for your entire team.
Building Your Operational Playbook
Our process is a collaborative deep dive into what makes your restaurant work. We extract, refine, and document your best practices to create a comprehensive set of Standard Operating Procedures tailored to your unique concept.
We build your complete operational playbook
1. Front-of-House (FOH) SOPs
We document your complete guest journey, from greeting to payment. This includes detailed steps of service, table maintenance standards, guest interaction protocols, and opening and closing checklists to ensure your front-of-house team delivers a consistently excellent hospitality experience.
2. Back-of-House (BOH) SOPs
We create clear, concise guides for every station in your kitchen. This includes recipe and plating specifications, prep lists and procedures, station setup and breakdown guides, and critical food safety and sanitation protocols to ensure quality and consistency out of the kitchen.
3. Management & Administrative SOPs
We systematize the essential behind-the-scenes functions, including daily cash handling and reconciliation procedures, employee scheduling and time-off request protocols, inventory tracking and ordering processes, and end-of-day reporting requirements.
4. Training & Onboarding System
Your SOPs become the foundation of a powerful training program. We help you structure an onboarding process and create training materials and checklists that enable you to get new hires up to speed faster and more effectively.
5. Quality Control & Auditing Tools
To ensure the standards are being met, we develop practical checklists and auditing tools for your management team. These tools make it easy to conduct daily walk-throughs and verify that FOH and BOH standards are being upheld.
6. Custom Implementation & Rollout Plan
A binder of SOPs is useless if it just sits on a shelf. We provide a clear, step-by-step plan to introduce these new systems to your team, get their buy-in, and successfully implement the SOPs into your daily operations.
We Document What Makes You Great
An off-the-shelf SOP manual from a big chain won’t capture your restaurant's unique magic. Our value lies in our ability to listen and translate your vision into a practical system that works for your team.
•Operator-Led Discovery: We start by listening and observing. We work alongside you and your team to understand the nuances of your operation—what works, what doesn’t, and what makes you special.
•Collaborative Documentation: This isn’t about us telling you how to run your business. It’s a partnership where we use our expertise to structure and document your best practices in a clear, easy-to-understand format.
•Practical & Actionable: We create tools, not trophies. Our SOPs are designed for the fast-paced reality of a restaurant environment—clear, concise, and focused on driving consistent execution.
Ready to Build a Restaurant That Runs Itself?
Stop being the only one who knows how everything works. Schedule a complimentary consultation to discuss your operational challenges and learn how our SOP Development service can bring consistency, efficiency, profitability, and peace of mind to your business.